Shipping Policy

At Buttong, every piece is thoughtfully prepared before it reaches you.

Processing Time

All orders are processed and shipped within 14 days after your order has been placed. As many of our products are produced in small batches, this processing time allows us to ensure the highest quality for every order.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Shipping

Delivery times vary depending on your location and the shipping carrier selected at checkout. Please note that delivery estimates begin after your order has been shipped.

International Orders

We ship worldwide. Please be aware that international orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer.

Shipping Delays

While we aim to dispatch all orders within 14 days, occasional delays may occur during busy periods, public holidays, or due to circumstances beyond our control. If your order is delayed, we will keep you informed.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order. Buttong is not responsible for orders that cannot be delivered due to incorrect or incomplete address information provided by the customer.

Contact

If you have any questions regarding your order or shipping, please don't hesitate to contact us. We're happy to help.